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How do add/purchase another product subscription to My Cognitech Cloud account?

If you would like to purchase another product on My Cognitech Cloud you will need to go to the subscription management system within the web access or desktop client.

  1. Go to
  2. Enter your assigned username and click next
  3. Enter your password and click Sign In. If you forgot your password please use this form located here.
  4. Once logged in, click ‘Subscription Management’
  5. Click ‘More details’ in the Active Subscriptions box or select ‘Subscriptions’ from the left side menu.
  6. Click on the ‘+ New Subscription’ button.
  7. From the list of plans, click ‘Add To Subscription’ button on plan that you wish to add.
  8. If you have a coupon code you may enter it into the ‘Coupon Code’ text box. Once you have entered your coupon click ‘Apply Coupon’. If you don’t have a coupon code, skip this step.
  9. Click the orange ‘Create Subscription’ button.
  10. In the next screen their will be a green and orange bar. The green bar confirms you successfully added a new plan. The Orange bar directs you to pay against the new invoice generated. Click the ‘here’ text in the orange bar to quickly go to the invoice to pay it. Otherwise go to the invoice menu on the left and select the unpaid invoice (Marked as ‘Due’ in yellow). Then click ‘Make Payment’.
  11. Choose your payment method from the drop down menu and click next.
  12. Click the ‘Pay Invoice’ button.
  13. Once the payment has been charged. Click the ‘Close’ button. The invoice status will change to paid, and you will be able to login using the Web Login or Desktop App and you will now have access to PRO.
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