- Annual Support
My Cognitech Cloud (MC2) Support | Annual Support |
My Cognitech Cloud (MC2) Support | Included w/ Purchase of 1 Year of CVI PRO or FiA |
Response Time
Cognitech will only respond to verifiable issues (see PSR reporting requirement).
| 1 Business Days |
Connectivity Issues
The end-user is responsible to meet all minimum specifications necessary to use My Cognitech Cloud including local system internet bandwidth and speed.
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Verifiable Software Issues | |
Use Of Support Form | |
Email Communication | |
Phone Communication | |
Online Technical Support Session | |
Use Case Support
Cognitech does not provide processing and analysis of MC2 customer’s data and cases.
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