My Cognitech Cloud Basics

• Quick Purchase and Setup Guide
• What is My Cognitech Cloud (MC2)?

FAQ

• FAQ

Purchasing, Payment, and Renewals

• Refund Policy
• Will my subscription automatically renew after a month?
• Subscription Terms and Cancellation Policy
• How to change My Cognitech Cloud subscription duration?
• How to Renew a My Cognitech Cloud Subscription?
• Quick Purchase and Setup Guide
• How do add/purchase another product subscription to My Cognitech Cloud account?
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Desktop Application

• Install Cloud Client Software (Windows)
• System Requirements (Desktop App)
• Native Application Mode vs Classic Mode
• How do I connect my local drives and upload files?

Web Access

• Requirements (Web Browser)
• Touchscreen Devices
• How Do I upload my files to the cloud? (Web)

Troubleshooting

• I have a technical issue and need support